IMPORTANT TIP: We recommend that an anti-slip pad such as Supa Rug Grip is used underneath
rugs to prevent slippage between the rug and the surface it is placed on.
Please Note: This item cannot be delivered to a PO Box, only to a street address.
Live at one with Nature! Our stunning sisal rugs are made with premium sisal and are known to repel
dust and static and are sourced from renewable plantations in South America.
Each weave and colour has been designed to match elements of your decor, adding a rich and warm look to any home.
Our sisal rugs have natural latex backing which prevents slipping on tiled, wooden and carpeted surfaces.
Our natural sisal rugs are environmentally friendly, come in stylish weaves and decorative colour choices,
and are crafted using only the purest, high-quality sisal fibres. With so many colors and styles to choose form,
the hardest part about buying a sisal rug for your home is picking which one you want.
- Natural Sisal fibre
- Anti Slip Backing
- Made in India
- Hard wearing pile
- Anti Static Pilet
- Sisal Fibre sourced from renewable plantations
Allow for a slight variation of colours depending on monitor settings.
You are eligible for a full refund of the purchase price including return costs if your return is the result of an error on our part.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, contact us to arrange a return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.